Terms and conditions

Proriver recommends a careful reading of the Terms and Conditions presented below. By accessing and using this Website, the user declares to have read, understood and accepted the Terms and Conditions presented, without the need for any subsequent act or consent. Access to and use of other Proriver platforms are likewise regulated by these Terms and Conditions to the extent applicable and with the respective adaptations. The Terms and Conditions may be changed at any time, considering that the changes take effect from the date of their update on the website. Subsequent access and use of the website or platforms by the user will be considered an unequivocal sign that the user has read, understood and accepted the new changes to the Terms and Conditions.

Proriver is committed to respecting the privacy of its users, for this reason, the following Privacy Policy has been prepared to properly inform users of how the website works and how their personal information is treated. References in this Privacy Policy to “Proriver”, “we”, “us” or “our” refer to Proriver. Any change to our Privacy Policy, subsequent to your active submission of personal data, and that jeopardizes the purposes for which you provided them, can be consulted on this page.

Preservation of personal information

Under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council – all personal data provided will be subject to computer processing and will be in our possession.
After collecting the personal information that you voluntarily transmitted to us, we will proceed with its conservation and maintenance until your instructions to the contrary, or for the minimum period necessary for the purposes that motivated its collection or treatment or for the period of time authorized by the National Commission for the Protection of Data. Keeping this information allows us to continue to provide you with personalized services without interruption. Any user may freely choose whether or not to provide any individualized personal information. By making your personal data available, you are authorizing the collection, use and disclosure of the same between Proriver and its subsidiaries in accordance with the rules defined herein, namely not to disclose information regarding users and that has been provided by them without the your authorization, except for the purposes for which it is intended.
As provided in the Data Protection Regulation, the holder of the personal data provided may, at any time, exercise their right to oppose marketing communications, rectification and cancellation of any personal data provided, and that right may be exercised via email: info@proriver.pt
Any form on this site admits registration in the newsletter database according to the principles referred to in this point.

Information security and use
Proriver is committed to ensuring the privacy of visitors to its website on the Internet.
In addition to guaranteeing the confidentiality and absolute secrecy of the data to which we have access, we undertake to use them within the strict purpose for which they were collected, and there is never any sale, rental, or availability to third parties of any personal data sent by users of our website.
Proriver respects the most correct and effective practices in the field of security and protection of personal data, with all required measures being applied in accordance with current technical knowledge to prevent loss, misuse, alteration, illegitimate intrusion and subtraction of personal data. . Still, it is important to note that no method of communication or electronic storage is completely secure, so we cannot guarantee that they will not be viewed by third parties.

Copyright and Industrial Property

All data, trademarks and content in general on this website may be protected under the general terms of law and by national and international legislation for the protection of Intellectual Property. Reproduction for personal use is permitted, but unauthorized modifications, imitations, loans, rentals, transmissions or sale of any content on this website are prohibited.
All rights not expressly granted by us are rights reserved. In this way, all texts, images, illustrations, photographs, advertising, brands and other elements of the website content may be protected by law, and any copying, reproduction, dissemination or transmission, use, modification, sale, publication, distribution or any other use, in whole or in part, whatever the means used.
Free uses authorized by law are exempt from this prohibition, namely the right of citation, provided that its origin is clearly identified.
Permission is granted to use documents (such as Press Releases, Announcements and Reports and Accounts) from this website, provided that the copyright notice appears on all copies. The use of these documents must be exclusively for informational and non-commercial or personal purposes, not being copied or placed on any network computer or disseminated in any other means of communication, and that no modifications are made to the documents. Violators will be subject to legal proceedings.
Although the personal data provided to us is within the scope of our privacy policy, we understand that all information communicated to us via the internet (including suggestions, material or ideas) will be our property and exclusive use, although that restricted. Such information will not have to be treated as confidential by us.
Some parts of the website may contain images that are copyrighted by their suppliers (such as stock photos).
Any file that is made available for downloading from the website is copyrighted by the operator that provides it. The terms of use of these files are established by the operator that makes them available, so we recommend reading them.


To facilitate its accessibility, links to other websites on the internet will be added. If you choose to use links to these websites, you must review and accept the rules of that website before using it. We cannot guarantee their quality, nor do we assume any responsibility for the content or other features of these websites.
The company’s website is not responsible either for the content or for the theme of any other portal, including any website that has given access to its portal or whose access has been obtained through its portal.

Use and Risk

Neither Proriver nor any other party involved in the creation, production, maintenance or implementation of the website shall be liable for any losses or damages in civil liability (including, but not limited to, consequential damages, loss of profits and moral damages, caused directly or indirectly), arising as a result of the correct or incorrect use of the website and its contents by the user, access to the user’s computer and computer system by third parties, viruses, etc.
Although we are committed to the security of our website and put in place the appropriate technical, physical and logical protection measures to guarantee its protection, we do not guarantee or declare that the files available for download on the website are free of viruses, worms, Trojan horses, scripts or any other code or programs that contain destructive or harmful properties. The information on the website must be considered in its informative aspect. Despite efforts to keep the contents up to date and reliable, they may present inaccuracies, typographical errors or be out of date, and may be changed at any time without us having the obligation of prior notification. Therefore, its use in decision making is not recommended.

Cookies Policy

The cookies used on our website serve to improve performance and your experience as a user. Cookies are small text files, saved on your device, which serve to collect information about it and about your user experience.
This information is used to record visits and statistics on user activity on the website.
The owners of this domain do not use the information stored in these files for commercial purposes with third parties, nor do cookies store data that can be used for marketing purposes.
By browsing this website, you consent to the use and storage of cookies on your device. Most browsers automatically accept cookies. You can prevent them from being stored on your device by setting your browser to not accept cookies. Cookies stored on your device can be deleted at any time.

What is the purpose of cookies?
Cookies help you to get the most out of our websites, they serve to help determine the usefulness, interest and number of uses of the websites, allowing for faster and more efficient navigation, and thus eliminating the need to repeatedly enter the same information.

What types of cookies do we use?
Essential cookies: allow navigation on the website and the use of its applications, also allowing access to secure areas of the website. Without these cookies, the services you have requested cannot be provided.
Analytical Cookies: they are used to analyze how users use the website and monitor its performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and correcting any issues that are identified. These cookies are used only for the purpose of creating and analyzing statistics, without ever collecting personal information.
Functionality Cookies: they save the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
Third-party cookies: measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

Cookies can be:
Permanent – Permanent – They remain stored, for a variable time, at the level of the internet browser on their access devices (PC, mobile and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the user’s interests, allowing us to provide a more personalized service.
Session – They are temporary, they remain in the cookies of your internet browser until you leave the website. The information obtained makes it possible to identify problems and provide a better browsing experience.

Cookie management:
Certain cookies are deleted as soon as you close the tab or browser (depending on the browser you are using), certain cookies are renewed every visit and certain cookies are deleted after a period of time.
You can configure the devices and browsers you use to reject all or some of the cookies.
The most common method is anonymous browsing.

IInformation on “Anonymous Browsing” and management of Cookies in the Chrome browser: https://support.google.com/chrome/answer/95647?hl=pt
Information about “Private Browsing” and management of Cookies in the Firefox browser: https://support.mozilla.org/pt-PT/kb/ativar-desativar-cookies-websites-utilizam-monitorizar-preferencias
Information on “Private Browsing” and Cookie Management from Safari: https://support.apple.com/pt-pt/guide/safari/ibrw1069/mac
Information on “Private Browsing” and management of Cookies from the Internet Explorer browser: https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies
You can also get more information on how to control cookies here: https://www.aboutcookies.org/how-to-control-cookies/
For information on how to delete cookies in other browsers: https://www.aboutcookies.org/how-to-delete-cookies/

If you take the action to block or delete cookies in this domain, you will be restricting a significant part of the available features that may result in unexpected behavior.
For more information about cookies and their use, we suggest that you consult the following links, which are only available in English:

To control the collection of information from third-party cookies, you can do so here:

DNT (Do not track) is a standard that is not adopted by default by many third-party cookies. To find out if your browser browsing is being monitored and to change your settings, click here: https://allaboutdnt.com/

Used cookies

Google Analytics
Duration: 2 years
Responsibility: Google Inc.
Reason for use: Session registration, movement between pages and interaction with content for statistical purposes
More information and opt-out: https://tools.google.com/dlpage/gaoptout

Duration: 1 year
Responsabilidade: Google Inc.
Reason for use: Records user actions after interacting with ads for the purpose of measuring and adjusting advertising effectiveness (Used by Google only)
More information and opt-out: https://policies.google.com/technologies/cookies?hl=pt-PT

Google Maps
Duration: Session
Responsabilidade: Google Inc.
Reason for use: Collects anonymous information about the interaction with the map for statistical purposes. (Used by Google only)
More information and opt-out: https://policies.google.com/privacy?hl=pt&gl=pt

Session ID
Duration: Session
Responsibility: Own
Reason for use: Anonymous log kept during the session, from entering this website until leaving, to memorize user preferences

Cookie Consent
Responsibility: Own
Reason for use: Registers the user’s consent to our cookies policy.

Alternative Dispute Resolution

See the list of Alternative Dispute Resolution Entities (RAL)info here